Emergency notice

Water main flushing in the northwest quadrant, Sept 1–4 — brief pressure drops possible. Details

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Water & Sewer

Reliable, high-quality water service — and the information to understand your bill.

Utility accounts

Utility bills (water, sewer, waste) are issued monthly. Manage your account, sign up for e-billing and pay online through the financial self-service portal.

Water quality

High River's drinking water is tested to Alberta Environment standards. Annual water quality reports are available on request — phone 403-652-2110.

Seasonal water restrictions

From May 1 to September 30, lawn watering is allowed:

  • Even-numbered addresses: even days of the month
  • Odd-numbered addresses: odd days of the month
  • Mornings before 10 a.m. or evenings after 6 p.m. only

During dry conditions, Council may impose further restrictions — announced via News and the emergency banner.

Hydrant flushing

Crews flush hydrants each fall. Brief pressure drops or slight discoloration are normal; run cold taps until clear. Schedule posted to News.

Water main break or service issue? Business hours: 403-652-2110. After hours: 403-603-3494.