Report a concern
Tell us what needs attention — potholes, streetlights, bylaw issues, water, parks and more. We'll look into it and follow up.
Related requests
- Building, plumbing, electrical or gas permits — see Permits & licences or the permitting portal.
- Delegation/presentation to Council — use the Council and legislative forms.
- Bylaw complaints (24/7) — 403-603-3643; dispatched to a Municipal Enforcement officer.
Frequently asked
Online submissions are reviewed during business hours (Mon–Fri, 8:00 a.m.–4:00 p.m.) and routed to the responsible department. You'll receive a reference number immediately and a follow-up when the request is actioned.
Call 911. For urgent operational issues outside business hours, contact the Operations Centre at 403-603-3494. Non-emergency policing: High River RCMP, 403-652-2356.
Each submission creates a work item in the Town's internal service-request system, assigned to the responsible department with its own queue and status. Staff work requests in priority order — safety issues first.